Frequently Asked Questions
Q: Who is Gruppo Nutrition?
A: The same team who started, managed, and produced nutritional products under the Infinit Nutrition Canada moniker for over fifteen years. Today, we're Gruppo. Read all about our latest adventures and corporate news here.
Q: What are Your Credentials?
A: As both Gruppo and, formerly, Infinit Nutrition Canada, we have fueled some of the most elite athletes in the world. We have active partnerships with the Canadian Sport Institute (CSIP/CSIO), Movati Athletic, and many National Level Teams. We are committed to a science-based approach and production standards as per our Core Science Protocol.
Q: Can I Still Get Custom or Personalized Sports Nutrition from You?
A: No. And, yes. We no longer carry or represent the Infinit Nutrition label in Canada and are, in no way, affiliated with Infinit Nutrition. If you're looking for fully customized sports nutrition from Infinit, please click here. On the other hand, our premium blends or modular, personalized Gruppo Pro will almost certainly match your nutritional needs... and we'd love to earn your business.
Q: How Do I Get Started?
A: That's easy. We have a simple Get Started Guide that will walk you through every step of understanding and ordering our products. Need a personal nutritional consultation? Click here.
Q: Can You Answer a Specific Nutrition Question?
A: Yes! You have four options: Click on the live chat window below for immediate assistance, email firstname.lastname@example.org, call us during business hours toll-free at 877-691-3835, or schedule a personal nutritional consultation.
Q: How Do Your Products Compare?
A: To see how our products compare to other brands, please click here to review our Switch Guide for side-by-side nutritional information. To see how our products compare to each other, please click here.
Q: How do I find out about allergens in your products?
A: To find out about the allergens in our products, please click here.
Q: Do You Ship to the USA?
A: Yes. We ship to the USA and Canada. Shipping takes about 3 days to the Midwest USA and 4 days to either coast.
Q: How Fast will I Get my Order?
A: Usual production time is 24 to 48 hours, followed by shipping times. We update via email at each phase including providing a tracking number as soon as the order hits the truck.
Q: What is the Process to Return/Refund?
A: Simple. Email email@example.com and we'll supply a return authorize number and instructions.
Events & Sponsorships
Q: Do You Sponsor Athletes?
A: Yes. Click here to fill out our form. Filling out the form, in no way, guarantees a sponsorship, only a consideration.
Q: Do You Sponsor Events?
A: We are selective with our sponsorship program. Please reach out to us at firstname.lastname@example.org and we would be happy to discuss the event and the possibility of working together.
Q: When is Your Next Nutrition Class?
A: Soon! Click here to review our calendar of upcoming events. All events are free of charge but require registration as we try to keep the groups relatively small.